Nationwide event staffing.
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Muskegon, MI
Las Vegas, NV
734-402-7276
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FAQ: Frequently Asked Questions

What other marketing services do you offer? 

What cities  and stores do you service?
We have staff in medium to large markets across the United States. Staff can even travel internationally (client pays travel fees).  Staff can execute at any store or venue that allows 3rd party agencies. Consult with your retailers to know their regulations. Request a quote for specific locations.

What happens if the rep fails to show up for the shift ? 
This is not a common occurrence. If it does, your contract will determine your options. As proof of work to get paid, staff is required to do a mobile check-in, submit photos, receipts and an event report.

How are reps matched with our brand? 
Staff applies to work your events. They are not assigned or required to work shifts that they did not request. Those that are selected to work your shifts, are required to pass your brand’s course. We develop the course based on your website, social media, the industry of your brand, and any materials that you send to us. This ensures they know enough to Engage, Inform and Sell.© at your events.

Are breaks and lunches required?
Promotional staff must keep their energy up! To do that, breaks are HIGHLY RECOMMENDED to get the most of your investment. Anytime staff is on-site at your event, that time is charged. Therefore breaks and lunches are considered paid.
We recommend the following:
Up to 4 hours = 20 minute break
6-8 hours = 2-15 minute breaks; 30 minute lunch
8-10 hours = 2-15 minute breaks: 60 minute lunch

Will you help us estimate how many samples/ bags will be required for sampling at a particular store?
Yes, we can make suggestions on the number of bags for sampling. However you should first consult with the demo manager at those stores- ask about the store’s volume, response to sampling in the store, how many units are sold weekly and monthly, and general volume on days that you are considering doing a sampling. Our rates don’t include scheduling demos with the stores.  We can consult and schedule the event with the store, for a minimal fee.

What type of reporting will I get after the event?  
For store demos only, you will receive a report that includes a full event overview. Contact us for details. For secret shopper events, you will receive a recap based on the feedback you requested.

Can I get a list of questions that staff would ask during the demo? 
We utilize a propietary training program, Engage, Inform and Sell.

How long of a notice will you need for staffing?
We usually can accommodate last minute shifts. However, we recommend to request staff 2 weeks in advance. 

What method of payments do you accept?
Electronic credit card or check. Your contract will determine your payment terms.

Will there be any volume discounts?
Yes. Please contact us for package options.